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Why Refero

The NHS long-term plan cannot be delivered without local authority social care and public health services working alongside the NHS. The Government’s social care agenda is currently under review, lacking a distinctive joined up approach with the NHS, however, local authorities are working in constructive partnership with tech and healthcare providers to redesign social care services around people’s needs.

Refero’s platform for engagement is ideal for building bridges between social care providers and practitioners and the people in their care. Unlike the NHS, social care in the UK is not free at point of use for people that require it. However, Refero’s platform can augment communication between service users and the ir care ecosystem with no extra cost for them. Our objective is to provide better communication with stronger workable outcomes for those in the social care system.

Refero’s social care solutions to bring communities, individuals and professionals together and coordinate a better care pathway. Our objective is to give providers more time with people in need of their help.

Refero creates channels of communication that we are all familiar with, like video calling and instant messaging, and makes them public sector applicable, safe and easy to use.

Refero in Social Care

Our social care support:

  • Gives people choice, independence, and more help getting the service they need

  • Allows social carers more time with each service user, regardless of their location

  • Offers an alternative environment to people who need support very quickly, or without face to face meetings

  • Cuts Did Not Attend appointments and time spent in transit for practitioners

  • Creates better opportunities for care and intervention for young, vulnerable people and the support network around them

  • Brings social care accessibility into line with the digital expectations of current and future patients

Refero - Video and telephone consultations

Video and telephone

Refero - Safe Messaging System

Secure messaging

Refero - Better care pathway coordination

Better care pathway

Refero - Safe and easy to use

Safe & easy
to use


Refero - Video and telephone consultation technology

Video and telephone consultation technology

An NHS approved, more secure, more reliable Skype alternative. GPs use it to talk to patients, other care professionals, and each other.

Refero Messaging Function

Messaging function

We provide a messaging function that can also be used between patients, clinicians and practices – an NHS approved, safer alternative to consumer technology like WhatsApp.

One to many

Our platform of engagement puts the citizen first. We allow real-time communications and collaboration between the right people, with the right information, at their preferred locations, which link to the systems of record. Refero is the glue which binds people together, to deliver better health and care outcomes.

Speak to our team about Refero

The Refero platform builds the bridges and fills in the gaps between health and social care providers and citizens. Ask us how, here.

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Need help finding funding?

At Refero we believe everyone should have access to the help they need.

Please contact us if securing funding is a particular concern, we are here to help.

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Refero in Primary Care

Primary Care

Refero’s Primary care solutions support the NHS long term plan to bring patients and professionals…

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Refero in Secondary Care

Secondary Care

Refero believes that true digital care should bring physical and mental benefits to the patient and…

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Refero in Mental Health

Mental Health

The NHS long-term plan commits to putting mental health care on level footing with physical health…

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Refero in Higher Education

Higher Education

The NHS long-term plan centres around a shift toward shared responsibility for health, with a…

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