Primary Care

Refero’s Primary Care solutions support the NHS long-term plan to bring patients and professionals together and coordinate better care.

Our objective is to give GPs more time with people in need of their help. Refero creates channels of communication between doctor and patient that we are all familiar with, like video calling and instant messaging, and makes them NHS applicable, safe and easy to use.

An NHS approved, more secure, more reliable Skype alternative. GPs use it to talk to patients, other care professionals, and each other.

We provide a messaging function that can also be used between patients, clinicians and practices – an NHS approved, safer alternative to consumer technology like WhatsApp.

We can create self-help sections for GP practices online, where patients can access symptoms checkers and signposting towards what sort of appointment they need, before they use our booking system.

Managing all of a GP practice’s inbound enquiries using gentle, intuitive machine learning (AI) tools, an alternative to call centre style queuing systems and answer machines.